Case Study: Outrack Services

Updating a Legacy App with Expert Programming and Software Development

From unreliable software to a completely rebuilt, successful solution.

“I went through 14 interviews to find the programming company I felt comfortable with. Hyper IQ has been amazing and been able to meet our needs as a company. Things run so much more smoothly than they ran before.”

 

The Challenge

Outrack Services had a legacy application that was unreliable and difficult to upgrade with new features. In addition, it was going down too often, stunting day-to-day operations.

Our Approach

Our team at Hyper IQ dove in with one main goal: to ensure the Outrack Services system would be transformed to be stable and reliable. Our programming and software development teams also employed Rapid Feature Development to meet the company’s needs and ability to better serve their customers. Our initial project was to quickly create a new system that would keep up with the pace needed and match the growth that the founder desired for the company.

 

We knew this was vital because this software is core to running their business, which monitors insurance policies and manages the overarching process.

 

Since the initial rebuild, we are now an ongoing partner that ensures Outrack’s system stays up to speed.

“Hyper IQ has been amazing. They’ve been able to meet the needs we had and implement them, letting us be more effective and provide better customer service to our clients. They let us give feedback and really cater to our individual needs.”

Results

Our team rebuilt the entire software platform, giving them a mission-critical business application that keeps their entire business and processes streamlined. Our ongoing involvement with Outrack’s programming and software development allows the company to serve their own customers better.